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22 December 2022

2 min read

Starting a digital business: what I'd do today

I've started a few: a hosting company I eventually sold, a subscription website service, a video calling platform, an app. Some worked and some didn't. What follows is what I'd do today, with what I learnt from the ones that went wrong.

1. Validate before building

The most expensive mistake is falling in love with the solution before confirming the problem. Before writing a line of code:

2. Start with the smallest sellable thing

Not the complete version: the smallest one that genuinely solves the problem for someone. With Videomeet.me what mattered was that a video call worked from a link, not the admin panel I had in my head.

And use what already exists. Almost everything you think you have to build can be assembled from existing tools for the first few months.

3. The minimum needed to charge

4. Talk about what you're doing while you do it

Don't wait for perfect before explaining it. Writing about the process brings clients before the finished product does, and it forces you to order your thinking. Almost all my projects got their first users that way, not through advertising.

5. Decide early what this is

A side project, a business that has to feed you, or something you want to sell one day. All three are built differently, and mixing them is the fast route to working hard and getting nowhere.

What I wouldn't do

Got an idea and not sure it holds up?

Write to [email protected]. I'll tell you what I'd validate first and what would give me pause.

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